Shipping Instructions
for Clients in United States

Any of the international courier companies (FedEx, UPS, DHL) will deliver samples to us, but by far the most reliable, least problematic and most cost effective is US Express Mail International.

It is essentially a full service courier system offered by the US Postal Service and offers all of the advantages of other courier systems (pick up at your facility, tracking, etc.).

Less expensive, but also slower, is US Global Priority Mail. Packages sent by Express Mail usually reach us in 3-4 working days; Global Priority takes about twice as long.

Because these packages are crossing a national border, you will be required to complete a Customs Declaration.  You should declare its value for customs purposes as $5, and the content should be declared as “preserved medical diagnostic sample, non-hazardous, non-infectious”.

For questions call toll free: 1-800-853-PATH (7284) or 519-822-4486. Alternatively, e-mail us at